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Accessibility Statement

This accessibility statement applies to shop.birmingham2022.com.

Birmingham 2022 is an inclusive and accessible event, featuring the largest integrated Commonwealth Games Para-Sport program in history.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Games.

You can follow us on our social media by accessing the following pages:

WEBSITE ACCESSIBILITY STATEMENT

This website is run by Cube Partnership Limited on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

If you need help with making a purchase from this website then please email our accessibility support team at accessibility@birmingham-2022.shop with your contact number. You will receive an email from one of our customer support team to confirm a time to contact you. Please note at this time we only offer telephone support in English.

HOW ACCESSIBLE THIS WEBSITE IS

We know some parts of this website are not fully accessible:

  • The text will not reflow in a single column when you change the size of the browser window

WHAT TO DO IF YOU CANNOT ACCESS PARTS OF THIS WEBSITE

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll get back to all requests within 14 days.

REPORTING ACCESSIBILITY PROBLEMS WITH THIS WEBSITE

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: accessibility@birmingham-2022.shop

ENFORCEMENT PROCEDURE

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

TECHNICAL INFORMATION ABOUT THIS WEBSITE’S ACCESSIBILITY

Cube Partnership Limited on behalf of Birmingham Organising Committee for the 2022 Commonwealth Games Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

NON ACCESSIBLE CONTENT

Despite our best efforts to ensure accessibility of the Birmingham 2022 Commonwealth Games website, there have been some limitations. Below is a description of known limitations, please contact us at accessibility@birmingham-2022.shop if you observe an issue not listed below. All of the issues mentioned will be resolved by June 2021.
  1. With stylesheets disabled some aspects of this website become inefficient with some features not working as intended
  2. Voiceover within the cart reads price as incorrectly
  3. Within product recommendations pinch to zoom is inconsistent
  4. Increased text sizes sometimes can affect styling within the website

CONTENT THAT’S NOT WITHIN THE SCOPE OF THE ACCESSIBILITY REGULATIONS

PDFs and other documents

  • Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role, value).
  • Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By February 2021, we plan to either fix these or replace them with accessible HTML pages.
  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
  • Any new PDFs or Word documents we publish will meet accessibility standards.

HOW WE TESTED THIS WEBSITE

This website was last tested on 03/03/2021. The test was carried out by AccessibilityOz.

    We tested:

    Our main website platform, available at: https://shop.birmingham2022.com/

    This statement was prepared on 21/03/2021

     

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